If you receive an item that does not work for you, Please contact me for instructions. You have 7 days from the time you receive merchandise for return to exchange.
NO WORN ITEMS are EXCEPTED
Items returned must be unworn. All Special deals such as $25 Sale Items, Deals of the Day, Saturday Specials and sale items are FINAL SALE final and can NOT be returned for Exchange.
Billing & Shipping
SHIPPING FREE ON ORDERS OVER $99.99 If you order more than one order on the same day or so. Please note Website doesn’t not calculate your items for free shipping. Each order is identified with a unique order number for tracking purposes.
Shipping & Return Policy
We are pleased to accept EXCHANGES ONLY of any unworn items, in perfect condition with tags attached and accompanied by a receipt. If you are unhappy with your purchase for any reason, we are pleased to offer exchange/store credit within 7 days of receiving item or confirmed delivery.
No Price adjustments during Special Promotions, Special Deals and Live Sales.
All Clearance and Blowout Sales, $25 Items From Sale Collection are FINAL SALE
ACCESSORIES & FLOSSY FASHION FRAMES
We DO NOT accept returns. Only items found to be defective will be accepted for return. If you would like to exchange we will be happy to handle this for you within 7 days or order date. Accessories and Flossy Fashion Frames may only be exchanged for an equally valued pair. Also, you will be responsible for covering the shipping.
Customer is responsible for all return shipping costs.
Mintha’s Shoe Boutique reserves the right to refuse any return if the item appears damage, worn, final sale or returned after 7th day. Please note that shipping and handling fees are non-refundable.
Because many of our items are limited quantities, we may occasionally sell out of an item. If this happens, we will notify you via email.
Shipping: Please allow 5-7 days for shipping and processing boutique orders.
*COVID 19 UPDATE: There may be shipping delays due to the current Covid 19 crisis. We are processing orders in a manner that insures safety for all parties involved, and shipping companies are also experiencing delays, including USPS, our primary shipping agency. Please allow 7-10 business days for shipping. Thank you for your patience as you shop during this time.
PRE ORDER POLICY
If you are preordering items which means you are paying for the items in advance that are not in stock because they are not available until the ETA date (estimated time of arrival),the items are ordered by The Boutique and paid for by The Boutique but the vendor does not have items available until the ETA date.
Therefore you are paying in advance to secure size and color.The ETA date is the date The Boutique will receive the merchandise and once we process the merchandise we will ship to the consumer and send via email your tracking information.
Please if you need items for an event please pay close attention to the ETA date because this date may change beyond The Boutique's control and all ETA items are nonrefundable.
We ship via USPS Priority Mail. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAY