Policy


Mintha’s Boutique Policies

Lose Your Mind, Not Your Style

Exchange Policy

We offer EXCHANGES OR STORE CREDIT ONLY.

If an item doesn’t work out, please contact Mintha’s Boutique within 7 days of delivery for return authorization. Unauthorized returns will not be accepted.

To qualify for an exchange or store credit:

  • Item must be unworn
  • Original tags must be attached
  • Item must be free of perfume, smoke, pet hair, makeup, deodorant, or damage
  • Original receipt or order number is required

Store Credit

  • Valid for 30 days from the date issued.
  • No cash refunds.

Final Sale Items

The following items are FINAL SALE and cannot be returned or exchanged:

  • Live Sale purchases
  • Clearance items
  • Blowout Sale items
  • $25 Collection
  • Door Busters
  • Deals of the Day
  • Promotional Sale items
  • Accessories
  • Jewelry
  • Hats
  • Flossy Fashion Frames
  • Gift Cards


Shipping Policy

Free Shipping

Enjoy FREE SHIPPING on orders of $115 or more (before taxes).

Combined Shipping

If you place multiple orders within the same day, we’ll gladly combine shipping whenever possible.

Please note: Our website may not automatically combine separate orders. If you qualify, any shipping overpayment will be refunded and credit as a store credit when your order is processed.

Processing & Shipping

Please allow 3–7 business days for order processing.

During major live sales, special events, or holidays, processing may take slightly longer.

All orders ship via USPS Ground Advantage. Delivery times vary based on destination after your order has been processed.

Business days do not include Saturdays, Sundays, or postal holidays.

Once your order ships, you’ll receive tracking information by email.

Lost or Stolen Packages

Once USPS marks a package as Delivered, Mintha’s Boutique is not responsible for lost or stolen packages.

If your delivery location is not secure, please ship to a safer address.

Customers are responsible for providing the correct shipping address. Orders shipped to an incorrect address entered by the customer cannot be refunded or replaced.

For lost or stolen packages, please contact your local USPS office.

Preorder Policy

Preorder items are purchased in advance to reserve your size and color.

Estimated Arrival Dates (ETA) are provided by our vendors and may change without notice.

If you need an item for a specific event, please keep possible delays in mind.

Preorder items are non-refundable.

Once inventory arrives and is processed, your order will ship and tracking information will be emailed.

Pricing Policy

Prices are subject to change without notice.

No price adjustments will be made on previous purchases during promotions, sales, or special events.


Marketing Communications

By providing your phone number and/or email address, you agree to receive promotional messages from Mintha’s Boutique, including:

  • Order updates
  • Shipping notifications
  • Live sale reminders
  • Promotions
  • Coupons
  • New arrivals
  • Special events

Message and data rates may apply.

You may unsubscribe from emails at any time or reply STOP to text messages to opt out.

LIVE SALE PURCHASES 

  • All live sale purchases are final.
  • Invoices are due within 8 hours.
  • Unpaid invoices may result in claim restrictions.
  • Shipping is combined within your stated combine window

Thank you

Mintha Boutique